The product or service remains centered on the basic need of the customer, but it now encompasses addition, peripheral needs, progressing from the initial basic functionality to a service-oriented package.
There are three characteristics of AI which need to be taken into account by HMI designers: learnability, intentionality, and augmentation.
Warehouse applications of AI-enabled HMIs have reached a high level of maturity with a focus on safety and optimization by training.
AI-enabled automotive HMI technologies are maturing fast, with varying degrees of human interaction and a high impact on brand competitiveness.
AI-enabled HMI design is an active academic field with implications for future consumer and industrial trends.