Designing a new product is a combinatorial problem of how to select the appropriate technology “bricks” and combine them to provide an innovative service package that addresses customers’ needs and desires.
The product or service remains centered on the basic need of the customer, but it now encompasses addition, peripheral needs, progressing from the initial basic functionality to a service-oriented package.
There are three characteristics of AI which need to be taken into account by HMI designers: learnability, intentionality, and augmentation.
Warehouse applications of AI-enabled HMIs have reached a high level of maturity with a focus on safety and optimization by training.
AI-enabled automotive HMI technologies are maturing fast, with varying degrees of human interaction and a high impact on brand competitiveness.