{"id":4610,"date":"2017-09-05T09:54:00","date_gmt":"2017-09-05T08:54:00","guid":{"rendered":"http:\/\/open-organization.com\/?p=4610"},"modified":"2017-09-05T09:54:00","modified_gmt":"2017-09-05T08:54:00","slug":"temoignage-conciergerie-eric-dugre","status":"publish","type":"post","link":"https:\/\/open-organization.com\/en\/2017\/09\/05\/temoignage-conciergerie-eric-dugre\/","title":{"rendered":"Testimony : Danone&#8217;s \u00c9ric Dugr\u00e9 gives his opinion on the Conciergerie"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text]<\/p>\n<h3>Context<\/h3>\n<p>The Conciergerie is an online platform allowing direct contact with Presans experts, accessible here.<\/p>\n<p>When launching this new service, Presans invited its users to give a testimony about their experience.<\/p>\n<p>Eric Dugr\u00e9 gives his opinion on the service here :<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/hqv4RdOzJQY?ecver=1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>\u00c9ric Dugr\u00e9, R&amp;D Dairy, Product Design Director.<\/p>\n<h3>Opinion on the Conciergerie (18\/5\/2017)<\/h3>\n<p>&#8220;Hello and thank you for welcoming me on your forum. Unfortunately I cannot physically join you due to my busy schedule. But it&#8217;s with pleasure that I will take a few minutes to share my thoughts as a user of the new service offered by Presans.<\/p>\n<p>&#8220;Let me introduce myself : my name is \u00c9ric Dugr\u00e9, I work for Danone Nutricia Research as R&amp;D Director. More specifically I am in charge of product innovation for the Fresh Dairy Products division. Presans and I now go back three years. We have already conducted two studies; without going into confidential details:<\/p>\n<ul>\n<li>The first study was a search for convincing arguments adressing a technical and scientific question which was raising a number of challenges inside the company. We found an answer pretty quickly, complete with good arguments that convinced the business.<\/li>\n<li>The second study aimed to find real technological solutions to technical and scientific issues. After a few months, we also accomplished excellent results.<\/li>\n<\/ul>\n<p>&#8220;Pertaining to Presans&#8217; traditional service : I am already quite convinced of their value. The choice of experts was pertinent. I think the role of the Fellows at this stage is key. Everything went very well, both from the point of view of relational agility and that of the deliverables&#8217; quality.<\/p>\n<p>&#8220;So yesterday I tested Presans&#8217; new service. I had a 45 minute exchange with a Greek expert to whom I asked a question I cannot share publicly. Those 45 minutes were very fruitful. I think this is one of the key strenghts of this new service : <strong>speed<\/strong>. The promise is that you will obtain a one-hour conversation in less than a week. This conversation must orient your choices, help choose a better scale for projects, allow you to know where feasability lies, and give the broad action items to consider. This is very precious: often times we need to spend several weeks or even months working internally on these feasability questions. I must say : the call yesterday cleared things up and probably saved us three or four months which would have been spent defining the project.<\/p>\n<p><strong>Here is what I retained from the experience:<\/strong><\/p>\n<ul>\n<li><strong>Helps decision-making<\/strong><\/li>\n<li><strong>A Fast Service<\/strong><\/li>\n<li><strong>Confidentiality garanteed : the expert does not even know my employer. This allows me to discuss freely and focus on the points we wanted to address.<\/strong><\/li>\n<\/ul>\n<p>&#8220;I am thus very satisfied.<\/p>\n<p>&#8220;Of course, it was a substantive question and we called an academic, so he brought us answers. I do not know if this will apply to all topics, but I know that thanks to the Fellow&#8217;s work, there is undoubtedly a way to identify very precisely the experts with the right approach and\/or solution; or at the very least with clues for implementation that will save time.<\/p>\n<p>&#8220;So thank you Presans, long live the Conciergerie, and have a good day and forum!&#8221;<\/p>\n<p><em>And thank you, \u00c9ric!<\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.14&#8243; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_size=&#8221;initial&#8221; global_module=&#8221;7929&#8243;][et_pb_column type=&#8221;4_4&#8243;][et_pb_post_nav global_parent=&#8221;7929&#8243; _builder_version=&#8221;3.14&#8243; in_same_term=&#8221;on&#8221; background_color=&#8221;#3d59a1&#8243; title_font=&#8221;|800|||||||&#8221; title_text_color=&#8221;#ffffff&#8221; title_font_size=&#8221;16px&#8221; custom_padding=&#8221;10px|10px|10px|10px&#8221; border_color_all=&#8221;#3d59a1&#8243; border_width_all=&#8221;2px&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; \/][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00c9ric Dugr\u00e9, R&#038;D Dairy, Product Design Director at Danone, shares his experience as a user of the Conciergerie, the new service offered by Presans.<\/p>\n","protected":false},"author":8,"featured_media":4613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h3>Context<\/h3><p>The Conciergerie is an online platform allowing direct contact with Presans experts, accessible here.<\/p><p>When launching this new service, Presans invited its users to give a testimony about their experience.<\/p><p>Eric Dugr\u00e9 gives his opinion on the service here :<\/p><p><iframe src=\"https:\/\/www.youtube.com\/embed\/hqv4RdOzJQY?ecver=1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p><p>\u00c9ric Dugr\u00e9, R&D Dairy, Product Design Director.<\/p><h3>Opinion on the Conciergerie (18\/5\/2017)<\/h3><p>\"Hello and thank you for welcoming me on your forum. Unfortunately I cannot physically join you due to my busy schedule. But it's with pleasure that I will take a few minutes to share my thoughts as a user of the new service offered by Presans.<\/p><p>\"Let me introduce myself : my name is \u00c9ric Dugr\u00e9, I work for Danone Nutricia Research as R&D Director. More specifically I am in charge of product innovation for the Fresh Dairy Products division. Presans and I now go back three years. We have already conducted two studies; without going into confidential details:<\/p><ul><li>The first study was a search for convincing arguments adressing a technical and scientific question which was raising a number of challenges inside the company. We found an answer pretty quickly, complete with good arguments that convinced the business.<\/li><li>The second study aimed to find real technological solutions to technical and scientific issues. After a few months, we also accomplished excellent results.<\/li><\/ul><p>\"Pertaining to Presans' traditional service : I am already quite convinced of their value. The choice of experts was pertinent. I think the role of the Fellows at this stage is key. Everything went very well, both from the point of view of relational agility and that of the deliverables' quality.<\/p><p>\"So yesterday I tested Presans' new service. I had a 45 minute exchange with a Greek expert to whom I asked a question I cannot share publicly. Those 45 minutes were very fruitful. I think this is one of the key strenghts of this new service : <strong>speed<\/strong>. The promise is that you will obtain a one-hour conversation in less than a week. This conversation must orient your choices, help choose a better scale for projects, allow you to know where feasability lies, and give the broad action items to consider. This is very precious: often times we need to spend several weeks or even months working internally on these feasability questions. I must say : the call yesterday cleared things up and probably saved us three or four months which would have been spent defining the project.<\/p><p><strong>Here is what I retained from the experience:<\/strong><\/p><ul><li><strong>Helps decision-making<\/strong><\/li><li><strong>A Fast Service<\/strong><\/li><li><strong>Confidentiality garanteed : the expert does not even know my employer. This allows me to discuss freely and focus on the points we wanted to address.<\/strong><\/li><\/ul><p>\"I am thus very satisfied.<\/p><p>\"Of course, it was a substantive question and we called an academic, so he brought us answers. I do not know if this will apply to all topics, but I know that thanks to the Fellow's work, there is undoubtedly a way to identify very precisely the experts with the right approach and\/or solution; or at the very least with clues for implementation that will save time.<\/p><p>\"So thank you Presans, long live the Conciergerie, and have a good day and forum!\"<\/p><p><em>And thank you, \u00c9ric!<\/em><\/p>","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5],"tags":[331,400,557,1214,1626],"_links":{"self":[{"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/posts\/4610"}],"collection":[{"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/comments?post=4610"}],"version-history":[{"count":0,"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/posts\/4610\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/media\/4613"}],"wp:attachment":[{"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/media?parent=4610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/categories?post=4610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/open-organization.com\/en\/wp-json\/wp\/v2\/tags?post=4610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}